How to Manage Bookings and Availability
Understand how bookings, time slots, and availability work in Peeptown so customers can book the right service at the right time.
Keep your availability accurate
Bookings work best when your listed hours, service durations, and manual availability all match the way your business operates in real life.
Set your working hours
Start by updating your normal business hours. Then check whether certain services need different time windows or preparation time.
Review service timing
Each service should have realistic duration and pricing details. This helps customers choose the correct slot and reduces scheduling confusion.
Use booking checks regularly
- Block times when your team is unavailable
- Check pending and confirmed bookings daily
- Update service details when timings change
If customers report booking issues
Review your hours, service setup, and booking status first. In most cases, the issue comes from outdated availability or incomplete service settings.
Need more help?
Browse more topics in the help center or contact the Peeptown team if you need support with your account.